Effective Date: September 7, 2026
Last Updated: September 7, 2026
At Usha Poultry and Fisheries (accessible from [www.ushapoultryandfisheries.com](https://www.ushapoultryandfisheries.com)), we value the trust you place in us when sharing your personal details. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website, submit an inquiry, place an order, or communicate with us through direct channels like WhatsApp, phone, or email.
1. Information We Collect
We collect information to process inquiries, coordinate farm pickups or freight deliveries, and improve your browsing experience. This includes:
- Direct Contact & Inquiry Data: When you submit an inquiry form, contact us via WhatsApp, or call our desk, we may collect your name, mobile/WhatsApp number, email address, physical location (city, district, state), and details regarding your product requirements.
- Transaction & Billing Details: For orders involving feeds, vermicompost, accessories, or live stock, we collect billing and dispatch addresses, invoice details, and proof of payment transfer (UTR/transaction ID). We do not store sensitive payment card details or net-banking passwords on our servers.
- Technical & Usage Information: Standard website log files, browser type, device information, operating system, IP address, and pages visited to help us optimize website speed, structure, and security.
2. How We Use Your Information
Your data is utilized exclusively for legitimate business and customer service purposes:
- To respond to your product inquiries, provide customized freight quotes, and confirm order quantities.
- To coordinate dispatch, road transport, or courier delivery of farm supplies and equipment.
- To schedule pre-approved farm visits and verify visitor declarations in compliance with our biosecurity rules.
- To share relevant operational updates, order confirmations, and dispatch tracking links via SMS or WhatsApp.
- To improve our educational content, Knowledge Hub guides, and overall website usability.
3. Information Sharing & Third-Party Disclosure
We respect your privacy and enforce a strict no-sale policy:
- No Data Selling: We do not sell, rent, trade, or lease your personal information to third-party marketing companies or brokers.
- Logistics & Service Partners: We share only essential contact and delivery details (name, delivery address, phone number) with third-party freight transporters, courier services, or payment gateway providers strictly to fulfill your orders.
- Legal Compliance: We may disclose your information if required to do so by applicable Indian law, judicial summons, or governmental regulatory authorities to prevent fraud or enforce our legal agreements.
4. Cookies and Web Analytics
Our website may use standard technical cookies and analytics tools (such as Google Analytics) to:
- Understand site traffic patterns and popular blog topics.
- Ensure smooth site navigation and quick page-load performance.
- Remember your session preferences.
You have the option to accept or decline cookies through your individual browser settings. Disabling cookies will not affect your ability to browse product listings or submit contact inquiries.
5. Data Security & Storage
We implement appropriate administrative, physical, and technical safeguards to prevent unauthorized access, alteration, disclosure, or loss of your personal information. Only authorized personnel directly involved in sales fulfillment, logistics coordination, or farm administration have access to customer records.
6. Third-Party Links
Our website and blog posts may contain hyperlinks to external websites (e.g., equipment manufacturers, regulatory portals, or YouTube videos). We do not exercise control over external platforms and are not responsible for the privacy practices, content, or terms of third-party domains. We advise reviewing the respective privacy policies of any third-party links you follow.
7. Your Data Rights
Under applicable Indian data protection principles, you have the right to:
- Request a copy of the personal contact details we hold regarding your past orders.
- Request immediate corrections to any inaccurate, outdated, or incomplete contact information.
- Request the deletion of your inquiry data from our active customer records, provided it is no longer required for ongoing order fulfillment or statutory tax/accounting records.
To make any data requests, reach out via email to privacy@ushapoultryandfisheries.com.
8. Updates to This Policy
We reserve the right to revise or update this Privacy Policy periodically to reflect changes in our operational procedures, product offerings, or regulatory requirements. Any updates will be posted directly to this page with an amended “Last Updated” timestamp.
9. Privacy & Grievance Contact
For questions, concerns, or grievances regarding our privacy handling or your personal data:
- Enterprise Name: Usha Poultry and Fisheries
- Website: www.ushapoultryandfisheries.com
- Designated Grievance Contact: Dharmendra Sarkar
- Email: privacy@ushapoultryandfisheries.com
- Phone / WhatsApp: +91 9754087899
- Postal Address: Betul District, Madhya Pradesh, India — [Pin Code]